The CARE Team

CARE provides responsive, high-quality assistance that comes standard with every BMS or nController purchase. Whether you need help with configuration, troubleshooting, or general product guidance, our team is here to ensure you get timely, knowledgeable support.  

For large-scale deployments, CARE assigns a technical expert who becomes your go-to partner. With a deep understanding of your ESS architecture and goals, they help you integrate faster, identify and resolve issues early, and fully leverage the configurability of Nuvation Energy products to streamline certification, deployment and on-going operations/maintenance. 

CARE also offers advanced engineering support services for customers who require deeper technical collaboration to accelerate product adoption or unlock the full capabilities of Nuvation Energy products. Whether you’re exploring new battery chemistries and technologies or exploring advanced product features and algorithms, CARE can work closely with your team to deliver tailored solutions that accelerate your progress. 

For more complex initiatives, such as custom BESS architecture design, BMS retrofits, or large-scale engineering projects, Nuvation Energy offers Energy Storage Design Services, which specializes in comprehensive engineering services that go beyond the scope of CARE’s product-focused support. 

No matter the scale or complexity of your energy storage system, CARE delivers the expert product support you need to succeed!