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... Behind every successful energy storage deployment is a team that understands the technical journey ... At Nuvation Energy, that team is CARE – Customer Applications, Resources, and Engagement. CARE is a group of technical experts dedicated to your success with Nuvation Energy products ... Whether you're in pre-sales evaluation, lab prototyping, preparing for UL 1973 certification, or scaling to production, CARE is here to ensure your technical success at every stage. ... CARE provides responsive, high-quality assistance that comes standard with every BMS or nController purchase ... Whether you need help with configuration, troubleshooting, or general product guidance, our team is here to ensure you get timely, knowledgeable support. ... For large-scale deployments, CARE assigns a technical expert who becomes your go-to partner ... With a deep understanding of your ESS architecture and goals, they help you integrate faster, identify and resolve issues early, and fully leverage the configurability of Nuvation Energy products to streamline certification, deployment and on-going operations/maintenance. ... CARE also offers advanced engineering support services for customers who require deeper technical collaboration to accelerate product adoption or unlock the full capabilities of Nuvation Energy products ... Whether you're exploring new battery chemistries and technologies or exploring advanced product features and algorithms, CARE can work closely with your team to deliver tailored solutions that accelerate your progress. For more complex initiatives, such as custom BESS architecture design, BMS retrofits, or large-scale engineering projects, Nuvation Energy offers Energy Storage Design Services, which specializes in comprehensive engineering services that go beyond the scope of CARE’s product-focused support. ... No matter the scale or complexity of your energy storage system, CARE delivers the expert product support you need to succeed! "}]}},"innerBlocks":[],"innerHTML":" ... “As one of the most reliable and well-designed battery management systems available today for energy storage, e2’s use of Nuvation Energy’s BMS in our energy storage system supports that worry-free promise that our customers depend on.” ... “Nuvation Energy’s battery management system impressed us with how reliably it managed our batteries ... It is also easy to integrate with the range of inverters we support, and has a highly intuitive user interface for configuring the system and viewing battery status information.” ... “Between the efforts of POWERSYNC, Nuvation, and Maximo Solar, we developed an energy storage solution capable of providing our clients with a unique and scalable turnkey microgrid for commercial applications.” ... “Nuvation Energy’s battery management systems and energy controller were easy to integrate, and their engineering team provided ESS designs that significantly reduced time to market.” ... "A key requirement was for the BMS to enable remote monitoring of the BESS and to flag any potential issues that would merit a service call, before it impacted system safety or performance ... In terms of selecting a replacement BMS, the high configurability of Nuvation BMS made it very easy to integrate into Stalwart’s BESS." ... Standard Technical Support for Every Customer ... Dedicated Support for Large-Scale Deployments ... Tailored Services for Product Adoption and Optimization ... Support That Scales with You .

... Please visit Technical Resources for the latest files ... This is an archive for older publications."}]}},"innerBlocks":[],"innerHTML":".

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... Our highly experienced team of engineers provide a range of services to assist with the integration of Nuvation Energy products ... Our services range from the development of custom software and hardware modules to system-level energy storage design. ... We are one of the more experienced Second Life stationary energy storage engineering companies in the industry ... Our project experience includes working with both assembled and disassembled EV packs, and our designs are currently operating in the field. ... Adding new batteries to an existing energy storage site and operating them together as a unified system requires specific engineering expertise ... We can configure our battery management systems to manage your old and new batteries as a single system, and our engineers can help complete your energy storage augmentation project. ... Our product engineering team can create variants of our battery management products, add new functions and algorithms, and develop custom system integration solutions for your unique requirements ... Our design services team can also help with ESS component selection, battery stack design, design for UL 1973 certification, and even design a new energy storage product for volume production. ... Second Life Energy Storage ... Energy Storage Augmentation ... Engineering Design Services.

... The Nuvation Energy Multi-Stack Controller aggregates all battery stacks within a multi-stack Energy Storage System.If you need technical support, please contact our product support team. ... INSTALLING AND SETTING UP THE MULTI-STACK CONTROLLERDownload the following:Product Manual – Contains the full instructions for your Multi-Stack Controller.Review Safety Warnings: Prior to installation, please review the full set of safety warnings provided in all Product Manuals – both BMS and MSC.Setup your BMS and batteries: Connect the batteries and BMS to your system according to the BMS Product Manual. Find the appropriate documents in our Technical Resources section.Connect the Multi-Stack Controller product to your system: Connect the Multi-Stack Controller to the system power and network.Follow the \u2018Electrical Connections’ section in the Product Manual.IMPORTANT: Please note that Ethernet ports 7 and 8 are only compatible with 1/10 Gbit network speeds ... Please ensure that the switch or router connecting to ports 7 and 8 support at least one of those speeds.Power on the Multi-Stack Controller: The Multi-Stack Controller can now be powered on and the Operator Interface can be launched. Follow the \u2018First Power-Up’ section in the Product Manual. Launch the Operator Interface: The dashboard can be accessed through the URL http://ncontroller-<serial_number>.local, where the <serial_number> is located on the label on the underside of the MSC. Follow the \u2018Using the Multi-Stack Operator Interface > Access the Multi-Stack Operator Interface’ section in the Product Manual. USING THE MULTI-STACK CONTROLLERReview Product Operating Limits: Exceeding the ratings of the product will damage the system. Please review the \u2018Operating Limits’ section in the Product Manual. Using the Mult-Stack Operator Interface:\u202fThe dashboard can be accessed through the URL http://ncontroller-<serial_number>.local, where the <serial_number> is located on the label on the underside of the MSC. Follow the \u2018Using the Multi-Stack Controller Operator Interface’ section of the Product Manual. HOW TO DETERMINE YOUR MSC SOFTWARE VERSIONCheck the product label to find the serial number of your unit.Navigate to http://ncontroller<serial_number>.local/platform/functionsUnder the 'Functions' tab, the 'MSC Bundle' version is your MSC Software version. ... DOCUMENTSMulti-Stack Controller – Datasheet | Last Updated 2024-10-30Multi-Stack Controller – Product Manual | Last Updated 2025-06-12Multi-Stack Controller – Software Release Notes | Last Updated: 2025-06-12Multi-Stack Controller - Upgrade Instructions | Last Updated: 2025-06-12SUPPLEMENTARY FILESSunspec Information Model Reference | Last Updated 2021-12-09Multi-Stack Controller – Example Modbus Sunspec Maps | Last Updated 2025-06-12CAD FILESMulti-Stack Controller | Last Updated 2022-06-03 ... DOCUMENTSVERSION 21.8.0Multi-Stack Controller – Product Manual | Last Updated 2025-01-03Multi-Stack Controller – Software Release Notes | Last Updated: 2025-01-13Multi-Stack Controller - Upgrade Instructions | Last Updated: 2025-01-13Multi-Stack Controller – Example Modbus Sunspec Maps | Last Updated 2025-01-03VERSION 21.5.0Multi-Stack Controller – Product Manual | Last Updated 2024-10-30Multi-Stack Controller – Example Modbus Sunspec Maps | Last Updated 2024-10-30VERSION 21.3.0Multi-Stack Controller - Product Manual | Last Updated 2024-06-13Multi-Stack Controller - Example Modbus Sunspec Maps | Last Updated 2024-06-13VERSION 21.2.0 to 21.0.0Multi-Stack Controller - Product Manual | Last Updated 2024-02-01Multi-Stack Controller - Example Modbus Sunspec Maps | Last Updated 2024-02-01 VERSION 17.0 AND EARLIERMulti-Stack Controller – Product Manual | Last Updated 2022-06-03"}]}},"innerBlocks":[],"innerHTML":".